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Nashville Post Office Credit Union

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Consumer Security Information

Article of the month     Helpful Websites

FRAUD
The best tool against fraud is knowledge!
We have dedicated this page as an educational page about fraud, identity theft prevention, and security tips to help our members. We also have a variety of brochures available at the credit union office on these subjects.

Article of the month:
Beware of IRS Scams
Image of phone with word FAKE
Now that it is getting close to tax time, the scammers are out. The Federal Trade Commission (FTC) is warning consumers about the newest scams by IRS imposters.

IRS impersonators have been around for a while. But as more people get to know their tricks, they’re switching it up. So instead of contacting you about a tax debt and making threats to get you to pay up, scammers may send you a text about a “tax rebate” or some other tax refund or benefit. Here’s what to know about the new twist.

The text messages may look legit, and mention a “tax rebate” or “refund payment.” But no matter what the text says, it’s a scammer phishing for your information. And if you click on the link to claim “your refund,” you’re exposing yourself to identity theft or malware that the scammer could install on your phone.

If someone contacts you about a tax rebate or refund:
  • Never click on links in unexpected texts. Don’t share personal information with anyone who contacts you out of the blue. Always use a website or phone number you know is real.
  • Know that the IRS won’t call, email, or text to contact you for the first time. They’ll always start by sending you a letter. If you want to confirm, call the IRS directly at 800-829-1040.
  • Find the status of any pending refund on the IRS official website. Visit Where’s My Refund at https://www.irs.gov/refunds.
  • Report unsolicited texts or emails claiming to be the IRS. Forward a screenshot or the email as an attachment to phishing@irs.gov.*
*Article from FTC.gov
Helpful Consumer Websites
  • www.annualcreditreport.com - The only official government website where consumers can get their credit reports free on an annual basis.
  • www.ftc.gov - Provides consumer advice on a variety of topics including identity theft, online security, the do not call list, and much more. Also, accepts complaints on unfair business practices.
  • www.stopthinkconnect.org - Provides advice about online security.
  • www.onguardonline.gov - OnGuardOnline.gov is the federal government’s website to help you be safe, secure and responsible online.
More News...... News Courier Newsletter

Consumer Security Information





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Contact Us

Mailing Address
Nashville Post Office Credit Union
P.O. Box 291233
Nashville, TN 37229

Street Address
10 Rachel Drive
Nashville, TN 37214

(615) 871-4221
(800) 298-8878
Fax: (615) 871-7209
24-hr Audio Response:
1-800-789-4382

Routing Number: 264080866

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We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.

Lost or Stolen Visa:
Visa Debit Card: 1-800-472-3272
Visa Credit Card: 1-800-808-7230

To activate debit card or change the pin: 1-800-992-3808